Introducing Your New Company

A leading health insurance group in the Asia Pacific region is seeking a dedicated Health Insurance Customer Service Manager to lead a small-scale team in delivering exceptional customer experiences. Renowned for its customer-centric approach, this organization specializes in innovative health insurance solutions, ensuring high satisfaction and compliance with industry standards.

Your New Role

As Customer Service Manager, you will lead a small, dynamic team to deliver outstanding complaint resolution and contact center management for health insurance products

• Lead a team to resolve health insurance complaints, ensuring high customer satisfaction.
• Oversee contact center operations for timely, professional responses to customer inquiries.
• Implement QA processes and lead projects to enhance service delivery and efficiency.
• Train team on health insurance products and complaint handling best practices.

Your Background

• Bachelor’s degree or studies within related field.
• Insurance Intermediaries Qualification Papers
• 7+ years in health insurance customer service, with 3+ year in a supervisory role.
• Strong knowledge of life or health insurance products, with excellent English and Chinese skills.

What You'll Receive in Return

Join a leading health insurance provider and play a pivotal role in shaping customer experiences across the Asia Pacific. Enjoy opportunities for career growth, a collaborative work environment, and the chance to make a meaningful impact in the health insurance industry.

Start Your Search Now

Contact Jason.Kwong@upsidegroup.co to explore this opportunity.

For More Information Visit: https://upsidegroup.co/

Introducing Your New Company

As a global insurance organization, this company is a top choice for industry talent, focusing on growth and advisory excellence in the Asia Pacific. They seek skilled Insurance Distribution & Channel Management Professionals to deliver innovative life insurance solutions to high net worth (HNW) clients.

Your New Role

• Distribution Management & Business Development: collababorate with sales channel to grow revenue in the HNW insurance segment, fostering partnerships across Hong Kong and  Asia Pacific markets. 
• Deliver presentations to business partners, supporting sales teams, and product management
• Market Intelligence & Synergy: Drive revenue growth by leveraging expertise in product management and life insurance. Work with senior management on distribution, product & channel strategies, with a focus on MCV clients, and foster synergy through cross-market initiatives in Hong Kong and the Asia Pacific region.

Your Background

• 10+years’ experience in HNW/advisory, with channel exposure in Partnerships either in Brokerage, Bancassurance.
• Proven success in wealth planning and insurance solutions for HNW/UHNW clients, with deep knowledge of PRC/MCV UHNW market behaviors.
• Strong presentation, communication, and interpersonal skills, with client-facing and global collaboration experience.
• Fluent in English, Cantonese and Mandarin 

Candidates with less experience, will be considered for Associate Director

What You'll Receive in Return

Join a forward-thinking organization for career growth, regional exposure, and collaboration with APAC senior management. 

What You'll Receive in Return

This is an exceptional opportunity for career advancement, offering regional exposure and the chance to work closely with senior management. You’ll be part of a forward-thinking organization dedicated to delivering innovative wealth solutions and fostering professional growth.

Start Your Search Now

If you have the qualifications and are excited about this opportunity, please contact THE UPSIDE GROUP to learn more.

For More Information and Job Opportunities

Check out: https://upsidegroup.co/

Introducing Your New Company

A well-established Insurance Group with a strong global presence is currently seeking for an Insurance Distribution Professional with extensive exposure within the HNW Segment in Singapore to further enhance their partnerships, portfolio and overall business.

Your New Role

Working closely with the Senior Executive Team, you will be responsible for Partnership Development, Sales Planning and Distribution Management within the HNW Sector.

• Partnership Management: collaborate with business partners to enhance business development efforts within the sales force.
• Strategic Planning: Partner closely with C-Suite to design and execute prioritized partner development activities, sales revenue and HNW product suite.
• Client Retention: Engage with existing client groups to boost retention rates and expand the share of business from current clients by understanding their unique needs and preferences.
• Performance Analysis and Reporting: Continuously analyze campaign results to create insightful reports for Sales Leadership and Marketing Teams on strategic business decisions.

Your Background

To excel in this role, you should possess a minimum of 10+ years of demonstrated success in business development, partnership management, or distribution roles within the Insurance or Banking industry, with a focus on the Singapore HNW Sector

• A proven track record of achieving and exceeding sales targets through strategic HNW partnerships will be highly advantageous.
• Fluency in English & Mandarin for presentations and communications is a plus.
• Executive level of communications & presentation
• Candidates with less experience will be considered for Senior Manager

What You'll Receive in Return

This presents an excellent opportunity for career advancement and strategic development.

Start Your Search Now

If you meet the qualifications mentioned above or are interested in similar opportunities, please don't hesitate to contact The Upside Group.