Job Description

Introducing Your New Opportunity

As a well-established player in the pension and retirement consulting industry, my client is seeking a proactive Pension Operations & Administration expert to lead in delivering accurate, compliant, and member-focused MPF/ORSO administration services.

Your New Role

• Oversee pension administration operations (contributions, valuations, benefit payments, transfers, and member reporting) to ensure high service standards, fast turnaround times
• Drive renewal process for corporate MPF/ORSO schemes: review terms, coordinate with employers and intermediaries, ensure timely execution
• Develop, update, and enforce operational SOPs; identify inefficiencies and implement process improvements to boost productivity and accuracy.
• Lead procedure and system enhancement projects (including UAT and gathering user requirements)
• Coach and develop the team while fostering strong relationships with scheme sponsors, fund managers, and members.

Your Background

• Bachelor’s degree required
• Minimum 8 years of solid hands-on experience in MPF/pension administration & operations
• Strong knowledge of Hong Kong retirement schemes and MPFA regulatory requirements
• Excellent communication skills with fluency in written and spoken English and Cantonese (Mandarin is a plus)

What You'll Receive in Return

This is a rare chance to lead pension operations for a respected institution, drive real improvements in member experience, and grow your career within a supportive and professional environment that values work-life balance and long-term development.

Start Your Search Now

Contact Jason.Kwong@upsidegroup.co to explore this opportunity in complete confidence.

For More Information Visit:

https://upsidegroup.co/